Processing time for all orders is 1-5 business days.
Shipments may be affected by weather-related delays, carrier limitations, or other events outside of our control.
Risk of Loss
Upon our delivery of the purchased items to the carrier, the risk and title are transferred to you. Once this transfer occurs, we are no longer liable for any loss or damage to the items. However, if you claim that shipped items were not received, we will conduct an investigation before proceeding with replacements or credits to your account. As part of the investigation process, we may request that you sign and return a formal affidavit.
Rest assured, we will handle such situations professionally and appropriately, taking into consideration the circumstances. Depending on our discretion, we will either replace the products or credit your account to ensure a satisfactory resolution.
Cancellations
Should you need to cancel your order, please contact us immediately via email with the subject line "[Order Number] - ORDER CANCELLATION". However, please note that cancellations are subject to our discretion. If we have already processed your order, regrettably, the cancellation will not be possible.
We appreciate your understanding and encourage you to reach out to us as soon as possible if you wish to cancel your order.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™