Returns:
We accept returns within 30 days of receiving your item under the following conditions:
- The item must be faulty or damaged.
- It must be unused and in the same condition as received.
To initiate a return, email customerservice@fluent.store within 48 hours of receiving your shipment, using "Order Return (Your Order Number)" as the subject and explaining the reason for the return.
Return Shipping:
- You are responsible for return shipping costs.
- Shipping costs are non-refundable and will be deducted from your refund if applicable.
Return Guidelines:
- Items must be in original condition, unworn, and with original packaging.
- Securely pack items to prevent damage during transit.
- Use appropriate packaging methods to avoid unsuitable packaging issues.
Once the return is approved, we will provide store credit in the form of a gift card (excluding shipping costs), valid for one year. Refunds are not available. The customer is responsible for the item(s) until we receive the return shipment. We reserve the right to decline unsuitable returns.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™